Privacy Policy
Effective Date: 13.09.2026
FORZE is a men's apparel brand operated by Terracent Lifestyle Private Limited ("FORZE", "we", "us" or "our").
We respect your privacy and are committed to handling personal information responsibly.
Information We May Collect
Depending on how you interact with FORZE, we may collect name, mobile number, email address, delivery/billing address, order information, return/exchange/refund information, customer-support communications, payment-related information handled through authorised payment providers, and website/technical information such as IP address, browser/device information, cookies and website interaction information.
How We Use Personal Information
We may use personal information to process and fulfil orders, arrange delivery, process returns/exchanges/refunds, provide customer support, communicate about orders and service requests, prevent fraud and misuse, improve our products and website, maintain security, comply with legal requirements, and send marketing communications where permitted and where applicable consent or another lawful basis is required.
Marketing Communications
Where permitted, FORZE may send information about products, launches, offers or promotions through email, SMS, WhatsApp or other communication channels.
You may opt out of promotional communications using the unsubscribe/opt-out mechanism provided or by contacting us.
Essential transactional communications will continue where necessary.
Cookies and Similar Technologies
FORZE may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve performance, maintain security and support relevant marketing or analytics activities where permitted.
You may be able to manage cookies through browser or device settings.
Sharing of Information
FORZE may share necessary information with service providers that help us operate our business, including payment processors, courier/logistics partners, website and technology providers, customer-support providers, analytics or marketing service providers where applicable, and professional advisers, regulators or law-enforcement authorities where required or permitted by law.
We do not intend to sell personal information to third parties for their independent commercial use.
Data Security
FORZE takes reasonable measures designed to protect personal information against unauthorised access, misuse, alteration, disclosure or loss.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including order fulfilment, customer support, accounting, fraud prevention, legal compliance and dispute resolution.
Your Privacy Choices and Rights
Subject to applicable law, you may have rights relating to your personal information, including requesting access, correction or deletion where legally applicable, withdrawing consent where processing is based on consent, opting out of certain communications, and raising a privacy-related grievance.
Requests may be subject to reasonable verification.
Children's Information
The FORZE website is intended for general consumers and is not directed at children.
We do not knowingly seek to collect personal information from children in circumstances where applicable law requires parental or guardian consent.
Third-Party Websites and Services
The FORZE website may contain links to third-party websites, applications or services.
This Privacy Policy does not govern the privacy practices of those third parties.
Changes to This Privacy Policy
FORZE may update this Privacy Policy from time to time to reflect changes in our business, technology, services or applicable law.
The updated version will be posted on this website with an updated effective date.
Privacy Grievances
For privacy-related questions or requests, please contact:
FORZE
Terracent Lifestyle Private Limited
FNO.5110, GREATER INFRA - SRI BALAJI NAGAR
BLK - HONESTY, BESIDE HMT COMMUNITY HALL
MIYAPUR, HYDERABAD
MEDCHAL MALKAGIRI, TELANGANA - 500049
GSTIN: 36AANCT3860F1Z3
Website: https://theforze.com
Email: connect@theforze.com
Phone / WhatsApp: 9618802200
Customer Support Hours: 10:00 AM – 7:00 PM
Grievance Officer: Karthik
We may request reasonable information to verify your identity before processing a privacy-related request.
Applicable Law
This Privacy Policy is intended to operate in accordance with applicable laws and regulations of India.
Where applicable law provides rights or protections that differ from this policy, applicable law will prevail.